Free Training Classes
Free, comprehensive training classes are offered to educate broker subscribers, agents, administrators, and appraisers on the latest technology devices and software. Due to the COVID-19 Pandemic, all classes are being held online via webinar training. Our in office classes will be scheduled at a later date when we are able to assemble in person again.
To schedule a class, please use the form below. If you have trouble with the registration form, please call 412-367-5860, and ask for the training department.
If you would like to make special arrangements for your office to attend as a group (minimum 8, maximum 30 persons), please call 412-367-5860 and ask for the Training Department. *Due to the COVID-19 Pandemic, we will suspend any large group classes until further notice. Thank you for your understanding.*
All West Penn training online courses can be accessed by clicking this link at the allotted time of the class.
You can also dial in using your phone.
United States: +1 (408) 650-3123
Access Code: 602-122-789
Note: the link and phone number for classes does not change. Simply visit the website above at the time of the class.
To view a pre-recorded training session, please visit one of the below links:
West Penn Multi-List Inc. uses Matrix software which is compatible with all mobile devices and web browsers.
Matrix – The Basics — The basics of Matrix for a new user, or existing agents which includes searching, inputting a listing and more!
Advanced Matrix Class — An in-depth look into the Matrix system, including grids, adding criteria, carts, and reporting.
Administrator Class — A class just for Administrators including office-level capability and reporting.
Matrix – The Basics class:
- Wednesday June 8, 29, 2022 10:00am – 12:00pm
Advanced Matrix Class:
- Thursday June 9, 2022 10:00am – 11:15am
- Thursday June 30, 2022 10:00am – 11:00am approx.
For directions on how to turn on saved searches in Matrix
In Person Training Flyer
For technical support with Matrix, please contact the CoreLogic help desk at 1-888-825-5472.
For technical support with ZipForm Plus and Digital Ink, please visit the support page by clicking here. Or by calling 1-586-840-0140.
For technical support with ShowingTime, please contact support at Support@showingtime.com or 1-800-379-0057.