Free Training Classes

Free, comprehensive training classes are offered to educate broker subscribers, agents, administrators, and appraisers on the latest technology devices and software. Due to the COVID-19 Pandemic, all classes are being held online via webinar training.

*Due to the COVID-19 Pandemic, we will suspend any large group classes until further notice.  Thank you for your understanding.*

All West Penn training online courses can be accessed by clicking this link at the allotted time of the class.


You can also dial in using your phone.
United States: +1 (408) 650-3123

Access Code: 602-122-789

Note: the link and phone number for classes does not change. Simply visit the website above at the time of the class.

To view a pre-recorded training session, please visit one of the below links:

WPML Basic and New User Class

WPML Admin training

WPML Advanced Class

WPML Home Inspector/Radon Tester Video

Matrix Training Classes

West Penn Multi-List Inc. uses Matrix software which is compatible with all mobile devices and web browsers.

Matrix – The Basics —  The basics of Matrix for a new user, or existing agents which includes searching, inputting a listing and more!

Advanced Matrix Class — An in-depth look into the Matrix system, including grids, adding criteria, carts, and reporting.

Administrator Class — A class just for Administrators including office-level capability and reporting.

       Matrix – The Basics class:  

        Advanced Matrix Class:

        Administrators Class:




Tech Support

For Technical Support of our products, please contact the following numbers:

Matrix/Realist/OneHome/Clareity (833) 753-0555

Supra (877) 699-6787

zipForm Plus (586) 840-0140

ShowingTime (800) 379-0057