Free Training Classes

Free, comprehensive training classes are offered to educate broker subscribers, agents, administrators, and appraisers on the latest technology devices and software. Due to the COVID-19 Pandemic, all classes are being held online via webinar training.  Our in office classes will be scheduled at a later date when we are able to assemble in person again.

To schedule a class, please use the form below.  If you have trouble with the registration form, please call 412-367-5860, and ask for the training department.

If you would like to make special arrangements for your office to attend as a group (minimum 8, maximum 30 persons), please call 412-367-5860 and ask for the Training Department.  *Due to the COVID-19 Pandemic, we will suspend any large group classes until further notice.  Thank you for your understanding.*

All West Penn training online courses can be accessed by clicking this link at the allotted time of the class.


You can also dial in using your phone.
United States: +1 (408) 650-3123

Access Code: 602-122-789

Note: the link and phone number for classes does not change. Simply visit the website above at the time of the class.

To view a pre-recorded training session, please visit one of the below links:

WPML Basic and New User Class

WPML Admin training

WPML Advanced Class

WPML Home Inspector/Radon Tester Video

Matrix Training Classes

West Penn Multi-List Inc. uses Matrix software which is compatible with all mobile devices and web browsers.

Matrix – The Basics —  The basics of Matrix for a new user, or existing agents which includes searching, inputting a listing and more!

Advanced Matrix Class — An in-depth look into the Matrix system, including grids, adding criteria, carts, and reporting.

Administrator Class — A class just for Administrators including office-level capability and reporting.

       Matrix – The Basics class:  

        Advanced Matrix Class:

        Administrators Class:

    Registration Form

      You no longer have to pre-register for any West Penn MLS classes. Simply visit https://gotomeet.me/wpmltraining at the time of the class. You can also dial in using your phone.
      United States: +1 (408) 650-3123

      Access Code: 602-122-789


      Tech Support


      For directions on how to turn on saved searches in Matrix


      Matrix FAQs


      In Person Training Flyer



      For technical support with Matrix, please contact the CoreLogic help desk at 1-888-825-5472.

      ZipForm Plus

      For technical support with ZipForm Plus and Digital Ink, please visit the support page by clicking here. Or by calling 1-586-840-0140.


      For technical support with ShowingTime, please contact support at Support@showingtime.com or 1-800-379-0057.